Responding to this newest comment, I was not satisfied with your company’s service. My husband was not dealing with this company a year ago, so he was not aware of how poor the experience with your company was. Your employees would come to service my pool & I would check the skimmers after your employees left and they would still be full with leaves after they “serviced” it. We have had this pool since 2009, Aloha pools and we never had issues. Our pool was in great condition until we started dealing with your company. We are still struggling with our pool due to dealing with this company. This is my experience with this company & I stand by that.
Response from the owner: This is completely untrue. We never did any service for you after you called for your pool needing Vacuuming. I told your husband we are two weeks out. He understood and said that would not work with his schedule unfortunately. Never did we talk with you….You listed quality of work as a reason. We serviced your pool for over a year. You wanted to service yourself so we stopped service. Then we get a call from your husband this week needing help. Once again we did not service pool because our time frame could not align. We even told Gabe your husband that we would put him in the first slot available if any cancellations came up.So how can this be quality of work when you wanted to hire us back?Our goal is to provide the best customer service possible. We will help anybody with their needs. But this is completely falseWe wish you the best moving forwardWe service both your neighbors and one other on your street for 3 years. All those pools are always spotless and clean. Your pool is green because you never wanted to keep your pump on then you would blame the technician. Even today your pool is a swamp like it was when we took it over. Then you would never unlock the gate or answer door because you were still sleeping at noon. False information you are posting which I have all documented and is being reviewed currently and which shows how your pool looked prior, during and after.
